Reach out to our Customer Service Team via email, by completing the contact form on our website, or simply call us.

Phone: 0800 953 8998

Email for Customer Service & Technical Support: service@innoteck.co.uk

Address: DST Holdings Ltd.
Unit 20B, Calderdale Business Park, Club Lane,
Halifax, HX2 8DB, UK.

Our Team is available during the following hours (excludes weekends and UK Bank Holidays):

• Monday – Thursday between 8 am and 5 pm
• Friday between 8 am and 4 pm

To resolve issues quickly, you may be asked to provide a photo or video of the problem, along with your proof of purchase and warranty number.

(Note: In accordance with UK and EU data protection laws, our representatives can only speak directly to the account or warranty holder).